Outages & Service Delays

Operational Update: TAS Industry Wide Shipping Delays

Dear Valued Partners,

Please be advised that our TAS operations are currently impacted by industry wide shipping delays due to dry dock maintenance. For the first time, all three of the shipping lines servicing Melbourne to Tasmania are undergoing dry dock maintenance within the same year as per the below snapshot. This regulatory maintenance process involves removing the ships from operation for dry dock inspections, cleaning and potential repairs to the ships' entire exterior.
• Searoad is currently in dry dock until the end of July. During this period, sailings to Tasmania only occurs on a limited 3 day schedule.
• TT Line will undergo maintenance throughout August.
• Strait Link will commence its dry dock period in October and continue until the end of November.
As a result of these maintenance schedules, our shipping partners have advised us to anticipate delays of 3 - 5 business days for freight travelling to or from Tasmania. We appreciate your support and understanding in this matter.

MAJOR DELAYS to TAS Operations:

• All TAS Services are currently affected.
• Please anticipate delays which may be 3 to 5 business days.
• Large consignments may be split into separate containers for shipping.
• Local MEL operations are closely monitoring the situation and will update customers where possible regarding the expected delivery timeframes.

States Affected: TAS

Created on 11/07/2024

Please note, there will be significant delays to our services North and Southbound due to a multi-vehicle incident on the Bruce Highway last night near Miriam Vale.

While some of our services were able to avoid the affected area, we do anticipate delays in our arrival times.

Please note, due to the closure of the Bruce Highway in both directions near Bororen, Followmont services North of Bundaberg will be impacted.

Customers are to expect delays this week as we take alternative routes.

Please know our team is doing everything we can to minimise the impact on our customers and find alternative routes where possible.

States Affected: QLD

Created on 02/09/2024

Service impact – Tasmania

Weather conditions across the Bass Straight are impacting inbound freight into Tasmania. We are monitoring the weather conditions closely and will work with local authorities to ensure freight is delivered as quickly, and safely as possible.

We anticipate delivery delays of 2 – 3 days.

States Affected: TAS

Created on 02/09/2024

Service impact – Far North Queensland

Due to a serious truck accident, the Bruce Highway is temporarily closed. There will be some delivery delays into, and out of Far North Queensland from Rockhampton to Cairns. We expect to be operating as normal by the second half of the week.

If you are sending perishable items, such as flowers, we recommend delaying shipments until mid-week.

States Affected: QLD

Created on 02/09/2024

Severe weather conditions and dangerous seas impacting deliveries between Tasmania and mainland Australia – delays expected

Due to heavy rainfall, flooding and dangerous seas, freight between Tasmania and the mainland will be delayed.

States Affected: TAS

Created on 02/09/2024

Service Disruption - North Queensland

On the 29th of August there was a truck accident on the Bruce Highway near Bororen in QLD. The truck involved in the accident was carrying ammonium nitrate and the ensuing explosion did considerable damage to the road.

Consequently, B Double drivers destined for ports north of, and including Gladstone are being diverted inland to reach their destination. The extra driving time is around 4 hours. Until the road is repaired you should expect that our services north of and including Gladstone will be delayed by a one working day.

We will provide a further update when B Double access on the usual route is available.

States Affected: QLD

Created on 04/09/2024

Service Disruption - Tasmania Delays

Weather conditions across Bass Strait have eased and ocean freight services have resumed to their normal schedule. As anticipated, there is a back log of container volume at the Melbourne terminal which is resulting in ongoing delays to our delivery service. In some cases, there are delays of 2 days from the time of our lodgement to loading. We expect that it will take the balance of this week for the service through the port to return to normal. Until then, you should expect delays of up to two days from our published transit schedule into Tasmania.

States Affected: TAS

Created on 04/09/2024

There are delays in the following regions that we are actively working to resolve. Please note that the delays may have an additional 2-5 working days on the transit times.

Mackay
• ANDERGROVE 4740
• BEACONSFIELD 4740
• BUCASIA 4750
• MACKAY CBD 4740
• RICHMOND 4740
• RURAL VIEW 4740
• SHOAL POINT 4750

Maryborough
• CRAIGNISH 4655
• DUNDOWRAN 4655
• DUNDOWRAN BEACH 4655
• ELI WATERS 4655
• PIALBA 4655
• POINT VERNON 4655
• TOOGOOM 4655

Newcastle
• ABERDARE 2325
• ABERGLASSLYN 2320
• ASHTONFIELD 2323
• BELLBIRD 2325
• BELLBIRD HEIGHTS 2325
• BENNETS GREEN 2290
• BUCHANAN 2323
• CAMPVALE 2318
• CESSNOCK 2325
• CESSNOCK WEST 2325
• CHARLESTOWN 2290
• CLIFTLEIGH 2321
• DUDLEY 2290
• DUNOLLY 2330
• EAST MAITLAND 2323
• FERODALE 2318
• GILLIESTON HEIGHTS 2321
• GREEN HILLS 2323
• HAMBLEDON HILL 2330
• HAWKS NEST 2324
• HEDDON GRETA 2321
• HORSESHOE BEND 2320
• HUNTERVIEW 2330
• KARUAH 2324
• KEARSLEY 2325
• LEMON TREE PASSAGE 2319
• LORN 2320
• LOUTH PARK 2320
• LOWER BELFORD 2335
• MAISON DIEU 2330
• MAITLAND 2320
• MAITLAND NORTH 2320
• MALLABULA 2319
• MCDOUGALLS HILL 2330
• MEDOWIE 2318
• METFORD 2323
• MOUNT DEE 2320
• MOUNT THORLEY 2330
• MOUNT VIEW 2325
• NEATH 2326
• NULKABA 2325
• OAKHAMPTON HEIGHTS 2320
• OYSTER COVE 2318
• REDBOURNBERRY 2330
• REDHEAD 2290
• SALT ASH 2318
• SINGLETON 2330
• SINGLETON HEIGHTS 2330
• SOUTH MAITLAND 2320
• TANILBA BAY 2319
• TEA GARDENS 2324
• TELARAH 2320
• TENAMBIT 2323
• WARKWORTH 2330
• WATTLE PONDS 2330
• WHITEBRIDGE 2290
• WHITTINGHAM 2330

Orange
• EGLINTON 2795
• ORANGE 2795
• SOUTH BATHURST 2795
• WEST BATHURST 2795

Port Macquarie
• BONNY HILLS 2445
• CAMDEN HEAD 2443
• CHATHAM 2430
• CROSSLANDS 2446
• CUNDLETOWN 2430
• FERNBANK CREEK 2446
• GLENTHORNE 2430
• HARRINGTON 2427
• KENDALL 2439
• KEW 2439
• KING CREEK 2446
• LAKE CATHIE 2445
• LAKE INNES 2446
• LAKEWOOD 2443
• LAURIETON 2443
• PORT MACQUARIE 2444
• SANCROX 2446
• TAREE WEST 2430
• THRUMSTER 2444
• WAUCHOPE 2446
• WEST HAVEN 2443

Toowoomba
• FORREST HILL 4342
• HODGSONVALE 4352
• LAIDLEY 4341
• WEST WARWICK 4370

Wollongong
• BANGLEE 2541
• BELLAMBI 2518
• BERRIMA 2577
• BOMADERRY 2541
• BOWRAL 2576
• BURRUDOO 2576
• CORRIMAL 2518
• CORRIMAL EAST 2518
• EAST NOWRA 2541
• NOWRA 2541
• NOWRA HILL 2540
• NTH NOWRA 2541
• RUSSELL VALE 2517
• SOUTH NOWRA 2541
• TARRAWANNA 2518
• WEST NOWRA 2541
• WOONONA 2517
• WORRIGEE 2540

States Affected: NSW, QLD

Created on 04/09/2024