Outages & Service Delays

Please be informed of a recent incident involving one of our linehaul vehicles travelling through North Queensland. Unfortunately, the vehicle was involved in an accident, which may result in delivery delays and possible damage to some consignments that were enroute to Mackay, Townsville, and Cairns.

Our logistics and operations teams are actively working through all freight items that were affected by this incident. Parcels are currently being sorted, and we are prioritising the assessment and recovery process to minimise disruption. Where possible, parcels are being redirected across multiple sites to expedite delivery and ensure resources are used efficiently.

We anticipate that deliveries will begin clearing progressively from early next week. In instances where items have sustained damage, our team will conduct thorough assessments and process them as promptly as possible. We are committed to keeping you informed and will provide updates on specific consignments as more information becomes available.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding during this time. Please don’t hesitate to contact us if you require specific updates or assistance with affected freight

States Affected: QLD

Created on 24/04/2025

We are experiencing delays today. We will endeavour to meet delivery expectations as best we can. Thank you in advance for your understanding.

States Affected: NSW

Created on 24/04/2025

NT- Access to Darwin is closed due to flooding in QLD. Linehaul is currently unable to access the roads in Western QLD safely to travel there. Freight is being re-routed to Adelaide to make its way to Darwin from there.

States Affected: NT

Created on 24/04/2025

Network Service Updates
Search for delivery delays by region or suburb.
Updates are provided by midday, Monday to Friday. Learn more here.

States Affected: SA

Created on 16/04/2025