- Award Winning Australian Company
G'day, we are changing the way businesses ship.
Our vision is to become the backbone of global trade. We plan to achieve our vision by making shipping technology accessible for businesses in ways that are good for the earth.
We're obsessed about our customers and love solving problems!
Our Story
A true industry first, FreightExchange was founded in 2014. Responding to rigorous research conducted into hundreds of members of the Australian freight community, founder Cate Hull could see the need to develop an online platform where carriers could sell unused space to shippers. In turn, shippers would have access to a real-time quoting and tracking system with significantly reduced prices.
Born from the need for a better, simpler and less time-consuming freight management system, this innovative platform has since transformed the Australian freight industry, empowering both shippers and carriers to reduce waste and inefficiency, improve customer service, and bolster their bottom line. Collectively, Cate and Martyn have an extensive background in logistics and freight, coupled with considerable technological expertise. They are also supported by a dedicated team of innovators, technology experts, and data analytics and service professionals.
In 2023, the company retains the same pioneering spirit, and remains driven by the desire to benefit our carrier network and customers by empowering win-win collaborations, and by supporting the freight industry at large.
Environmental & Social Impact
Through our values, practices and products, we create a world with reduced resource use to preserve the natural world and support community causes where we can have the greatest impact.
Diversity & Inclusion
We’ve created a workplace where everyone can bring their whole selves to work through a culture of inclusion and belonging.
Sustainability via Product
Our technology fosters sustainable logistics practices through consolidation, end to end visibility and minimising waste.
Data & Security
We follow a stringent security regime upholding best practices with data and privacy.
Advisory Board
We've don an advisory board that keeps us honest on our governance and growth.
Sustainable Procurement
Where possible, we prioritise sustainable materials for our every operations and while planning for growth.
Risk Management
We consider internal and external risks and how they will affect the business, customers and the environment.
Pledge 1%
We pledge to direct 1% of our profits to support logistics for non for profit organisations.
Carbon Neutrality
We're aggressively creating features to bring awareness on carbon neutrality.
Our Product Values
In short the key principles that help us create accessible technology solutions for our customers.
Data Driven
We believe in data being the new oil, and build products to serve meaningful insights so customers can make smart decisions, fast.
Sustainable
We love our community and chase innovative ways to optimise shipping and operations for our customers.
Self Serve
The one value that differentiates us, our technology helps customers to self serve and solve problems first.
Great Service
Send us a message and our experienced customer service team will email you back the with answers on the same day
Press & Partners
Here are some of the associations, partnerships and mentions we've acquired over the last 7+ years of being in business.
